汗脚是怎么回事:网络丢包,网速慢怎么解决啊

我是大楼100左右用户的其中之一,刚来了就发现特别慢,一PING网关,丢包,反回速度慢,请问高手怎么解决

Reply from 192.168.16.1: bytes=32 time=767ms TTL=255
Reply from 192.168.16.1: bytes=32 time=821ms TTL=255
Reply from 192.168.16.1: bytes=32 time=734ms TTL=255
Reply from 192.168.16.1: bytes=32 time=729ms TTL=255
Reply from 192.168.16.1: bytes=32 time=755ms TTL=255
Reply from 192.168.16.1: bytes=32 time=793ms TTL=255
Reply from 192.168.16.1: bytes=32 time=718ms TTL=255
Reply from 192.168.16.1: bytes=32 time=722ms TTL=255
Reply from 192.168.16.1: bytes=32 time=755ms TTL=255
Reply from 192.168.16.1: bytes=32 time=814ms TTL=255
Request timed out.
Reply from 192.168.16.1: bytes=32 time=786ms TTL=255
Reply from 192.168.16.1: bytes=32 time=709ms TTL=255
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.16.1: bytes=32 time=691ms TTL=255