iso9000是什么体系:我的电脑感染了病毒Trojan-spy.Win32.agent.iw !

C:\Crogram files \Search Net\Srvnet-32-del.dll请问怎麽办？开机后只能上5-10分钟网，就上不去了！请帮忙！！Notice from Zone Labs Internet Security
This page is to notify you that ZoneAlarm has detected a problem with your installation, and therefore has restricted Internet access from your machine for your protection. Don't panic! The step-by-step instructions listed here will help you to determine the problem and explain how to resolve the issue.
Please print this page out first. If you don't have a printer setup or you use a network printer, please click here to get a word version of this page and save it.
Note: If you have a Cisco VPN client installed and were re-directed to this page, please follow the directions here.
Why did this happen?
There was an error on your computer that is preventing your ZoneAlarm security product from properly starting. Because this condition is similar to a condition where a hacker is trying to disable your security, your ZoneAlarm security product has blocked would-be hackers by locking down your computer from outside Internet attacks. You should verify that your system is clean of any viruses or Trojans before restoring Internet access. Check with your antivirus support site for help and special tools to remove viruses.
How long will it take to restore my access?
It will take between 5 and 15 minutes to restore Internet access.
Instructions to restore Internet access
First try this:
1. Restart your computer. (To do this, click Start, select Shut down, select Restart from the drop-down menu, and then click OK.)
2. After restarting, check your Internet access. Try this up to three times to see if your Internet access is restored. If this does not restore your access, proceed to step B below.
If above doesn't work, do this:
1. In your ZoneAlarm security product interface, go to the Overview Panel, click on the Preferences tab, and uncheck "load ZoneAlarm [product] at start-up" as shown in figure 1 below.
2